Missing or clunky loyalty program
Your rewards live in an app that does not know their order history
ScaleStack holds loyalty and purchase history in one profile, the all-in-one retention marketing platform for ecommerce brands, set up by a forward-deployed marketer.
The problem
The loyalty program nobody notices
Rewards get buried behind a coupon code, a dated screen, or a page customers never visit. When redemption takes effort, most members simply stop bothering, and a program meant to drive repeat purchases quietly becomes a cost center instead.
What we hear from brands
our loyalty program is buried and clunky, coupon-code redemption, dated UI
the loyalty pilot never really changed how customers behaved
we have no visibility into whether the program is even working
The new way
Redemption inside checkout, not a separate page
Instead of sending members to a rewards portal to redeem a code, ScaleStack surfaces balances, tiers, and personalized offers directly at checkout and across email, SMS, and the site. Customers see what they've earned exactly when they're deciding to buy again.
5-15%
typical incremental revenue increase
5-15%
typical boost in website conversion rate
up to 40%
typical growth in average order value
How it works
After go-live, the work does not stop
Weekly review
What shipped, what moved, and what is next gets looked at every week rather than every quarter.
Continuous testing
Subject lines, offers, timing, and layouts are A/B tested on an ongoing basis, not once at launch.
New programs each month
The roadmap keeps producing flows and experiments long after the migration is finished.
The platform
What makes ScaleStack different starts with the data model
Most platforms bolt commerce features onto a generic data model. ScaleStack built its data model around products, orders, and customer status from day one, which is why ten modules can share it cleanly. That foundation runs at 2M RPM with under 300ms processing.
Your forward-deployed marketer
Lessons from hundreds of brands, applied to yours
Your marketer has run this migration and these flows for ecommerce brands before, so the first version of a program starts from what already works elsewhere rather than from a blank canvas.
Patterns taken from hundreds of implementations
Ecommerce-specific expertise, not general martech
Faster results because the first draft is not guesswork
Replace your stack
Consolidation without the compromises
Swapping five tools for one platform usually means giving something up. With ScaleStack, brands report the opposite: recommendations, loyalty, and messaging all improve once they share the same real-time data instead of syncing through exports and integrations.
Replaces
Nosto
Rebuy
Yotpo
Attentive
What would change on your account
The useful conversation is about your data, your channels, and what a forward-deployed marketer would do in the first month.